Privacy Policy

DevOps Service OÜ is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).

Last updated: January 8, 2025

1. Data Controller

Company: DevOps Service OÜ

Registry Code: 16630921

Address: R. Tobiase tn 11-24, Tallinn, 10152, Estonia

Email: [email protected]

Phone: +372 53880855

2. Data We Collect

Contact Forms

When you submit our contact forms, we collect:

  • Full name
  • Email address
  • Company name (if provided)
  • Phone number (if provided)
  • Message content and any technical requirements you share

Website Analytics

We collect technical information to improve our website performance:

  • IP address (anonymized)
  • Browser type and version
  • Pages visited and time spent
  • Referral source
  • Device and screen resolution

Client Services

When providing DevOps consulting services, we may process:

  • Technical specifications and infrastructure details
  • Project documentation and requirements
  • Communication records related to service delivery
  • Billing and invoicing information

3. Legal Basis for Processing

Consent (Article 6(1)(a) GDPR)

When you submit contact forms or subscribe to communications, you provide explicit consent for us to process your personal data.

Contract Performance (Article 6(1)(b) GDPR)

Processing necessary for the performance of consulting contracts and service delivery.

Legitimate Interest (Article 6(1)(f) GDPR)

Website analytics, security monitoring, and improving our services, balanced against your privacy rights.

4. Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access

Request information about your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Restrict Processing

Limit how we use your data

Right to Data Portability

Receive your data in a portable format

Right to Object

Object to processing based on legitimate interest

Right to Withdraw Consent

Remove consent for processing

Right to Lodge a Complaint

Contact the Estonian Data Protection Authority

Note: We will respond to your requests within one month. In complex cases, we may extend this to three months and will inform you of the extension.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

Essential Cookies

These cookies are necessary for the website to function properly, including security, load balancing, and basic functionality.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. This helps us improve user experience and content relevance.

Marketing Cookies

With your consent, we may use cookies to deliver relevant content and track the effectiveness of our marketing campaigns.

You can manage cookie preferences in your browser settings or through our cookie consent banner when you first visit our website.

6. Data Retention

Contact Form Data

Retained for 2 years after initial contact or until you request deletion, whichever comes first.

Client Contract Data

Retained for 7 years after contract completion for legal and accounting purposes, as required by Estonian law.

Analytics Data

Anonymized analytics data is retained for 26 months in accordance with Google Analytics settings.

7. Third-Party Services

We work with trusted third-party services to provide our website functionality and services:

Google Analytics

Website analytics and performance monitoring

View Privacy Policy →

Email Service

Secure email communication and form submissions

Hosted in EU-compliant data centers

Cloud Infrastructure

Website hosting and content delivery

EU-based servers with GDPR compliance

Security Services

SSL certificates and security monitoring

Industry-standard encryption and protection

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Encryption

Data encrypted in transit and at rest using industry-standard protocols

Access Control

Strict access controls and regular security audits

Data Backup

Regular backups with secure storage and recovery procedures

9. Contact Us About Privacy

For any questions about this Privacy Policy or to exercise your GDPR rights, please contact us:

Data Protection Officer

[email protected]

+372 53880855

DevOps Service OÜ
R. Tobiase tn 11-24, Tallinn, 10152, Estonia

Estonian Data Protection Authority

aki.ee

[email protected]

+372 627 4135

Response Time: We will respond to your privacy inquiries within 30 days of receipt. For urgent matters, please call us directly.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be:

  • Posted on this page with an updated "Last updated" date
  • Communicated via email to existing contacts (where applicable)
  • Highlighted on our website homepage for 30 days

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.